After signing up, we'll send you a short form asking for a few more details, such as an in-store pickup option or if you'd like to make any customizations.

If you signed up and didn't get an email from us, no worries, just shoot us an email and we'll get your membership sorted out.

Depending on your membership level, you are entitled to a 10%, 15%, or 20% discount on all non-club purchases. To use your discount, at checkout enter the discount code associated with your membership level: Cadet, Chief Mate, or Captain. Just be sure to checkout with the email associated with your membership.

You can book tours via our Visit page. You'll be charged ahead of time and when you come in for the tour, just let us know you're a membership customer and we'll issue a full refund for you and 3 of your guests.

Easy peasy, you can click this link to access the Billing Login. You will need to enter your email and then you'll be sent a magic link to the billing portal where you can update your membership information.

Or if you'd prefer we take care of it, give us a call at (831) 824-4646 and we'll get everything fixed. For your security, please don't send your new credit card information to us via email.

First you’ll choose a membership level and pay for one full year. At the end of the year, we'll reach out to your friend, spouse, co-worker, wacky uncle, etc. and see if they want to continue. If not, the membership will expire.

Natürlich! (That’s German for ''of course!'') After checkout, you’ll recieve an email confirming your gift subscription. All you have to do is reply to that email with your gift note. From there, we’ll take that lovely note, print it on a lovely card, and include it in the first shipment.

Anytime! To do so, click this link to access the Billing Login. You will need to enter your email and then you'll be sent a magic link to the billing portal where you can upgrade or downgrade your membership.

Or if you'd prefer we take care of it, you can shoot us an email at support@spinnakerchocolate.com and we'll get you sorted out.

Congrats! (Or not if you liked your old home better).

You can click this link to access the Billing Login. You will need to enter your email and then you'll be sent a magic link to the billing portal where you can update your membership information.

Or if you'd prefer we take care of it, you can shoot us an email at support@spinnakerchocolate.com with your new address and we'll get it all sorted out!

You bet. You can click this link to access the Billing Login. You will need to enter your email and then you'll be sent a magic link to the billing portal where you can cancel your membership.

Or if you'd prefer we take care of it, you can shoot us an email at support@spinnakerchocolate.com with your new address and we'll get it all sorted out!

After cancelation, your membership will not renew the following year. By default, you will receive your remaining shipments for the current year. And if you want to stop all shipments, no problem, just let us know.